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Measurements, fit, condition, shipping, anything. Someone answers, and no one is turned away.

Every piece here is one of one, so no question about one is too small.

We are in Hong Kong, GMT+8. Most messages get an answer the same day.

What people usually ask

Measurements and fit
Tell us the piece and we will measure it flat, or compare it to something you already own.
Condition
Every flaw is in the listing, photographed. If you want a closer look at one, ask and we will shoot it again.
Shipping and duties
Worldwide from Hong Kong. Duties and taxes are included up to HK$3,200, or US$400 to the US. Tell us the country and we will confirm the delivered price and the timing.
Is it real
A bag with an Entrupy certificate shows it on its listing, and the certificate travels with the piece. For any other bag, authentication is available on request: ask before you buy.

Got something to sell

Consignment, done for you. We photograph, list and ship, and you get paid when it sells.

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Already ordered

Your confirmation email has the tracking. Send us the order number and we will chase it with you.

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Size guide
Pieces with measurements list them under Details on their page, taken flat in cm. Use these charts to compare size labels.
GeneralITFRUKUSJPBustWaist
XXS3634405 (S)76–8058–62
XS3836627 (S)80–8462–66
S403884–69 (M)84–8866–70
M424010811 (M)88–9270–74
L4442121013 (L)92–9674–78
XL4644141215 (L)96–10078–82
Women's bottoms use the same size conversions. Hip measurements: XXS 84–88, XS 88–92, S 92–96, M 96–100, L 100–104, XL 104–108 cm.
GeneralITFRUKUSJPChestWaist
XS44443434JP 084–8870–74
S46463636JP 188–9274–78
M48483838JP 292–9678–82
L50504040JP 396–10082–86
XL52524242JP 4100–10486–90

Men's pants

GeneralUS waistITJPWaist (cm)
S28–2944JP 171–74
M30–3146–48JP 276–79
L32–3350–52JP 381–84
XL34–3654JP 486–91

Women's pants & skirts

GeneralITFRUKUSWaistHip
XXS36344058–6284–88
XS38366262–6688–92
S403884–666–7092–96
M424010870–7496–100
L4442121074–78100–104
XL4644141278–82104–108
EU/ITUS (W)US (M)UKJP (cm)
366—3.523
376.5–7—4–4.523.5
387.5–8—524
398.5–96.55.5–624.5
409.5–1076.525
4110.58725.5–26
42119826.5
431210927
4413111028
How we measure

We measure pieces laid flat, in centimetres. To check the fit, lay something you own flat and measure it the same way.

ShouldersChestLengthSleeve
Tops, jackets, dresses
WaistRiseInseamLength
Trousers, jeans, skirts
Shoulders
Seam to seam across the back
Chest
Underarm to underarm (pit to pit). Double it for the all-round size
Length
Tops: top of the back collar to the hem. Bottoms: top of the waistband to the hem
Sleeve
Shoulder seam to the end of the cuff
Waist
Straight across the waistband. Double it for the all-round size
Rise
Top of the waistband to the crotch seam
Inseam
Crotch seam to the hem

Need exact measurements for a specific item?

Ask us Full size guide